Frequently Asked Questions
Yes, at Ayat Traders, we strive to provide accurate images and descriptions of our products. You can expect to receive the same high-quality product that you see in the picture. If you have any concerns or questions about your order, our customer service team is here to help.
You can view your sales receipt by logging into your account on our website. Once logged in, navigate to the "My Account" section and select "Order History." There, you will find a list of your past orders, and you can view and download the receipts for each purchase. If you need further assistance, our customer support team is always available to help.
Returning an item at Ayat Traders is simple and hassle-free. Follow these steps:
- Log into Your Account: Access your account on our website.
- Go to Order History: Navigate to the "Order History" section.
- Select the Order: Find the order containing the item you wish to return.
- Initiate Return: Click on "Return Item" and follow the on-screen instructions to complete the return request.
- Prepare Your Package: Repack the item securely in its original packaging and include all accessories and documentation.
- Shipping Label: Print the provided shipping label and attach it to your package.
- Send It Back: Drop off your package at the nearest shipping facility or schedule a pickup.
Once we receive the returned item, we will process your refund or exchange promptly. If you have any questions or need assistance, our customer service team is here to help.
Yes, we regularly restock popular items. If a product you're interested in is currently out of stock, you can sign up for notifications on the product page to receive an email as soon as it becomes available again. Additionally, you can contact our customer service team for more information on restock dates and availability. We appreciate your patience and understanding.
